Privacy Policy

Privacy Policy

At Canna Ceylon, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website. By using our website, you consent to the practices outlined in this policy.

Information We Collect

When you visit our website, we may collect information including:

• Personal details (name, email, phone number) provided during checkout.

• Payment and billing information necessary to process orders, securely handled by trusted third-party payment processors.

• Browsing information such as IP address, browser type, and device details, automatically collected using cookies and similar technologies.

Use of Information

We use the information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.

• To communicate with you about your purchases, provide support, and respond to inquiries.

• To personalize your experience and offer relevant product recommendations.

• To improve our website, products, and services based on your feedback.

• To detect and prevent fraud or unauthorized activity on our site.

Information Sharing

We respect your privacy and do not sell, trade, or transfer your personal information without your consent, except in the following cases:

• Trusted service providers: We share your information with third-party providers who assist in operating our website, processing payments, and delivering products. These providers are required to handle your data securely and confidentially.

• Legal requirements: We may disclose your information if required by law or in response to valid legal requests.

Data Security

We use industry-standard security measures to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand your preferences. You can disable cookies via your browser settings, but this may limit certain features of the website.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted here with a revised "last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the details on our website.